MyTee Movers goal for every job is to meet or exceed your expectations. As a moving labor provider, we are hired for specific services such as loading only or unloading only. We will be held liable if damages occur to your items while they are in our possession through our Released Value Protection policy.
Released Value Protection
MyTee Movers is liable if client’s belongings are damaged, lost or destroyed free of charge through our released value protection policy. Released value protection is set at no more than 60 cents per pound and will be reimbursed for an item that is damaged, lost or destroyed.
Valuation coverage is the amount of liability that your moving company is willing to accept in the case that your belongings become damaged or lost during a move. Each level of liability determines how much the movers will reimburse you if your goods become lost or damaged while in their hands. Please note that valuation coverage is not insurance. What most people think of as moving insurance is actually valuation coverage.
What’s Not Included in Valuation Coverage
- Moving labor providers are not responsible for items in boxes they did not pack.
- If items are damaged while in storage that is not controlled by the moving labor provider, you are not covered.
- Perishable, dangerous, or hazardous materials in your shipment. Federal law forbids you to ship hazardous materials in your household goods boxes or luggage.
- Damaged done to items once the items have left the moving labor providers possession or prior to coming into their possession.
- You are also not covered for natural disasters, such as fire, hurricanes, tornadoes, windstorms, hail, etc.
Loss and Damage Claim
MyTee Movers take every precaution to make sure that while your shipment is in their possession, no items are lost, damaged or destroyed. However, despite the precautions taken, articles are sometimes lost or destroyed during the move. You have the right to file a claim with your mover to be compensated for loss or damage.
You have 9 months from the date of service to file your claim. The claim must be submitted in writing to MyTee Movers. After you submit your claim, MyTee Movers has 30 days to acknowledge receipt of it. MyTee Movers then has 120 days to provide you with a disposition. The mover might be entitled to 60-day extensions if the claim cannot be processed or disposed of within 120 days.
Homeowners Policy
MyTee Movers recommends checking your homeowner’s insurance policy to make sure you’re not already covered. Don’t just assume that your homeowner’s insurance (or renters’ insurance) will cover all household goods while moving. Policies vary from carrier to carrier. In general, while a standard homeowners insurance policy will cover personal property and reimburse you for about 50% to 70% of the value of your belongings if they are damaged in a disaster, many homeowners insurance policies don’t cover goods that are in transit. Some policies may only protect your household goods while the movers are packing them in your home.
Check if your renters or homeowners’ insurance policy covers your possessions if you’re transporting them in your vehicle or a rental car or truck. Then, consider the relocation insurance. As a separate liability policy, it can fill in the coverage gap when you move. When you rent a truck, you can buy the rental truck insurance. The rental company may be offering coverage for the truck, the cargo and all passengers. It really depends on the level of coverage you select. Most common rental truck moving insurance includes accident damage, cargo protection, medical and life insurance coverage for the passengers and supplemental liability coverage for accidents you cause.
Third Party Moving Insurance
What your moving insurance covers will depend on the specifics of your policy. In general, moving insurance covers any damage done to household items while in transit (and possibly, storage). That means anything from an earthquake to accidental breakage, it’s all covered. MyTee Movers Moving Labor does not provide transit services. If you are interested in coverage during transit and storage, you will want to purchase third party moving insurance.
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